Frequently Asked Questions
TENDER TALLOW FAQS
Tender Tallow Everything Cream is your new best friend for skincare! Made from organic, grass-fed beef tallow, it’s a superhero in a jar, packed with essential vitamins and fatty acids to keep your child’s skin happy and hydrated.
Absolutely! Tender Tallow Everything Cream is crafted with care, avoiding harsh chemicals and synthetic additives. It’s gentle and safe for children’s sensitive skin. However, if your child has specific allergies or very sensitive skin, it’s always a good idea to do a patch test before widespread use.
You bet! The rich, nourishing properties of Tender Tallow Everything Cream make it an excellent choice for soothing and moisturizing skin affected by eczema, diaper rash, or other common skin issues. Its natural ingredients help calm inflammation and restore skin comfort.
Tender Tallow Everything Cream is crafted just for babies and kids, making it a unique choice for their sensitive skin. We use only kid-safe essential oils in our scented versions and adhere to the National Association for Holistic Aromatherapy (NAHA) guidelines to ensure safe dilution levels. Plus, we steer clear of common allergens like almond oil, so our cream is gentle and safe for even the tiniest tots.
Tender Tallow Everything Cream is fragrance-free in its unscented version, so it has a natural, subtle vanilla scent that comes from the vanilla bean infused jojoba oil. If you choose one of our scented options, it’s infused with carefully selected, kid-safe essential oils that offer a light, soothing aroma without being overpowering. Our goal is to provide a gentle, pleasant scent that complements your child's skin without overwhelming their senses.
For the best results, apply a pea-sized amount of cream to clean, dry skin. Gently massage it in until fully absorbed. You can use it daily, especially after bath time or whenever your child’s skin feels dry or irritated.
Tender Tallow Everything Cream feels rich and nourishing but absorbs quickly, leaving no greasy residue. It’s like a silky blanket for your child’s skin that soaks in fast, so they can get on with their day feeling comfy and soft.
Results can vary, but many parents notice improvements in their child’s skin within a few days to a week of regular use. For chronic conditions like eczema, consistent application over a longer period may be necessary to achieve the best results.
Store the cream in a cool, dry place, away from direct sunlight and heat. Proper storage ensures that the cream remains at its best for when you need it.
Frequently Asked Questions
SHIPPING & RETURNS
At Tender Tallow, we want you to be totally thrilled with your purchase. If you need to return something, just make sure it’s unopened, unused, and within 30 days of the original purchase date.
If there’s an issue with your order when it arrives, give us a shout right away. We’ll be on it, sending you a replacement or a refund to make things right. Your satisfaction is our mission, and we’re here to help! 🌟
To start the return process, just send us an email at support@tendertallowco.com with your name and order number. We'll provide you with the address for your return. Please note that you’ll need to cover the return shipping costs. Once we receive the product, we’ll refund your original payment method.
At Tender Tallow, we go above and beyond to ensure that your Everything Cream reaches you in pristine condition. However, during those sweltering high-temperature days, there’s a chance that our creamy delights might soften or melt a bit. If this happens, don’t worry! Simply pop the cream into the refrigerator for a short while, and it will firm up.
If you are concerned about your product melting on your doorstep, please select "Priority Express Shipping" during checkout to require a signature. Requiring a signature helps protect your goodies from melting and ensures they get to you just right.
Depending on the shipping option you choose, you can expect to receive your Tender Tallow Everything Cream within 3-7 business days. We’ll get your products on their way 1-2 days after you place your order.